- Lynne Lewis - Program Coordinator - Family Medicine, Carilion Health System
Like many large academic teaching hospitals, The University of Michigan had 90+ residency and fellowship programs operating as 90+ independent fiefdoms. The effort required to document and manage data for residency program accreditation was significant. The effort required to manage rotation, shift/call and continuity clinic schedules for activity assignments, affiliated institutional billing and Medicare reimbursement was even greater. The amount of redundant effort associated with validating and correcting data for audit was costly and unacceptable.
In 2003, Michigan distributed a comprehensive request for proposal for a comprehensive and unified approach to all aspects of residency management. At that time, The University of Michigan evaluated all available systems in the marketplace and MedHub. The reason was the MedHub approach to residency management was simply different than the others.
MedHub only deploys its system across an entire enterprise and does not sell to individual residency programs. A system built from the ground up as an enterprise-only system is significantly different in workflow and approach to a system that was designed to be deployed in a single residency program. Addressing the complex interactions that occur between all programs and all stakeholders is endemic to MedHub. .
In every case where a decision to consider an enterprise approach is made, MedHub is not only competing against other residency management systems, residency programs within those institutions are almost always already using a competitors system. So being: ”just as good”, isn’t good enough.
In the past 20 months, eight of MedHub’s most recent nine GME contracts have been with institutions that have switched from a competitors residency management system.
In a relatively short amount of time, MedHub has been selected by a number of the top academic teaching hospitals because of its ability to handle complex stakeholder relationships within complicated environments. MedHub routinely develops institution specific interfaces and exports to existing legacy systems and has become the sole-source-of-truth for essential real time data that needs to be error checked and accurate.
MedHub is committed to aggressive system improvement and
evolution. We release three upgraded versions of MedHub annually – 2 minor, 1
major. These releases are based upon recommendations made by our current
clients. Releases are robust and in many cases include functions beyond the
scope of a medical education management system.
Examples include:
- Full faculty CME credit management
tools
- OPPE/FPPE evaluation functionality to address Joint Commission requirements
- Interfaces with internal legacy systems
- Learning and testing modules
- Dynamically generated contracts, CV’s, verification letters
…and many more
MedHub is currently financially stable with no outside investors expecting a return. This leaves our company free to focus on research and development, system improvement, measured growth and dedicated customer support without outside distraction.